We understand that sometimes things change and you may need to cancel or reschedule your appointment. We ask for 24 hours notice period for all appointment cancellations , 48 hours for new sets of lash extensions.
Without this notice 50% of your treatment price will be payable to re-book future appointments.
In case of no-show – full treatment price will be charged to re-book future appointments.
For all new sets of lash extension, we require a £20 deposit at time of booking. This is non refundable unless reaction to patch test occurs, if cancelled before 48 hours deposit can be transferred to a future appointment within 2 weeks.
For all Make Up & Hair Package Bookings there is a £10 deposit at time of booking which is non refundable without 24 hours notice cancellation
The Polished Team